Domestic Shipping (India)

 

• Prepaid Orders: Enjoy Free Shipping on all prepaid orders across India.
• Cash on Delivery (COD): An additional convenience fee of Rs. 100 will be applied at checkout for all COD orders.
• Delivery Timeline: Standard orders are typically delivered within 3–5 working days. In rare cases, delays may occur due to unforeseen logistical conditions.
• Remote Areas: We do not ship to PO Boxes or military addresses. Deliveries to rural or interior domestic addresses may require an additional 1–2 days.
• Customization: Pieces requiring custom work will be delivered in approximately 10 working days. For customization requests, please contact us at [ www.landmarkjewels.com] or WhatsApp us at [ 9082444044].

International Shipping

• Shipping Fee: A flat fee of Rs. 2500 is charged for international deliveries at checkout.
• Duties & Taxes: Any import duties, custom fees, or local taxes are determined by your country's guidelines and must be borne by the customer. We recommend contacting your local customs office for specific details, as these charges vary by region.
• Delivery Timeline: International orders are generally delivered within 10–15 working days. Please note that procurement or production for specific pieces may occasionally extend this timeline.

 

 

Important Delivery Terms

• Processing Time: We endeavor to dispatch all orders within 3–10 working days from the date of receipt.
• Estimated Dates: Any delivery date provided is an approximation and should not be considered a final guarantee.
• Force Majeure: Landmark Jewels is not responsible for delays caused by natural calamities, strikes, or other unavoidable external circumstances.
• Damaged/Tampered Packages: To ensure your jewellery reaches you in perfect condition, we partner only with reputed carriers such as BlueDart, Delhivery, and UPS.
• Action Required: If you believe your package has been tampered with or damaged in transit, please refuse the delivery. Immediately WhatsApp our help desk at [9082444044] with your order reference number so we can arrange a replacement as quickly as possible.
• Security: All shipments are fully insured and may require a signature and ID confirmation upon receipt.

 

 

Refund Policy

 

We aim to process all approved claims efficiently.

Method: Once your returned item is received and passes our QC team's inspection, we will issue a refund via Store Credit immediately.

Validity: Store Credit is valid for 3 months from the date of issuance.

Further Info: For detailed criteria on what qualifies for an exchange, please refer to our Returns & Exchanges page.